Small Business IT Checklist

I know from experience that many businesses chug along nicely with their network running on autopilot. Then something happens; a computer crashes, a virus infects the server, a file is accidentally deleted. It is at times like this that many business owners will suddenly be acutely aware of how ‘hands-off’ they have been with one of the most critical parts of their business – their IT systems. As the saying goes, it is not a matter of if but rather when a network will have a problem. Here is a checklist of the most common IT questions that every business should be able to answer or should find an answer asap.

Backups – Protecting your data is at the top of the list. Do you have a reliable backup solution for your servers and workstations and have you tested the backups to be sure they work?
Antivirus – Are all of the workstations and servers on your network protected with an up-to-date antivirus and anti-malware application? How are you notified if a machine gets infected?
Inventory – IT equipment can become outdated or obsolete before you know it. An accurate and updated inventory of your network, including purchase date and warranty information is a valuable asset.
Firewall – The first line of defense protecting your company’s machines from the wild west of the internet is a firewall appliance. Some companies may be trusting the security features of the router provided by their ISP, but they shouldn’t. Investing in an enterprise-grade network firewall will beef up the poor protection of a simple internet router.
Updates – Software companies are constantly working to counteract malicious entities who are continually trying to find weaknesses in their products. It is very important that companies have a way of ensuring that security updates are installed on all machines in a timely manner. Do you have a way of knowing which machines have the latest security updates and which may be missing?
Software Licensing – Although many software companies are employing user or subscription-based licensing models, I have found some companies using bootlegged, cracked or illegal software. A good network-wide software inventory, which includes licensing information will ensure that every machine has a valid license and protect your company from possible legal ramifications.
Procedures – A company’s network is an ever-changing collection of workstations, servers, routers, switches, software applications and users – each with their own purposes, security requirements and procedures. Documenting your company’s IT policies and procedures with a method of changing them when necessary will help keep your IT infrastructure organized and under your control.